Terms & Conditions
Please read this Agreement carefully as it governs your use of the Islay Mist website – www.islaymist.com – (the “Site”). By continuing to use the Site you are agreeing to the terms set out below and are confirming that you are above the UK legal age to purchase which currently stands at 18 years of age.
Persons under the legal age to purchase alcohol in the United Kingdom are not permitted to purchase, receive or subscribe to any good or services from this site.
Provision of website service
This Site is owned and operated by MacDuff International Ltd (Islay Mist Whisky is a product of MacDuff International Ltd.) (Company No: SC132928, Vat No. GB55674702, whose registered office is at 6 Newton Place, Glasgow, G3 7PR, Scotland hereinafter “the Company”
Head Office General Email: email@example.com
Head Office Telephone: +44 (0) 141 883 8844
Limited rights to use content
All material including intellectual property in it displayed on the Site (“Content”) belongs to the Company or its suppliers. The Site gives you the right, for your own personal or non-commercial purposes only to (1) retrieve and display the content on your PC screen; (2) print individual pages on paper; (3) store individual pages in electronic format. You may not store any content on any server or other storage device connected to an external network, or make any other use of the content
You may not, without prior written permission given by the company within the previous six months, (1) redistribute any of the content or supply it to other people; (2) remove the copyright or trade mark notices from any copies of content made under this Agreement; (3) create a database in any form (including electronic or structural manual form) by downloading, copying and storying all or any of the content; (4) except as expressly set in this Agreement, modify, reproduce or in any way use any of the content.
The prices for good displayed for sale on the Site are as set out on the Site and are inclusive of relevant VAT and Duty at rates valid as of time of purchase. Where additional charges are made for delivery, they are clearly displayed
By completing and submitting the electronic order form on the Site you are making an offer to purchase goods which, is accepted by us, will result in a binding contract.
The Islay Mist Whisky website offers delivery to the UK, a service through third party logistics providers. Goods must be ordered by and received by a person of 18 years or older (or persons of the requisite minimum legal age for ordering alcoholic products in the place of order).
Cancellation of orders, returns & refunds
You can cancel your order but this must be done in email within 6 hours of purchasing. If the product has been delivered, or we are unable to prevent the delivery of a dispatched order from being completed, you must return the product to us for the order to be cancelled. In such cases the return will be accepted subject to the terms and conditions outlined in our Returns Policy. Simply contact us by phone on +44 (0) 141 883 8844 or email firstname.lastname@example.org. To help us assist you as quickly as possible please quote your order reference number. You are entitled to a cooling-off period of 7 working days, which begins on the day after you receive delivery of your order. during the cooling-off period, you may cancel your order for any reason and provide a notification to the Company that you will be returning the product and accept to pay the cost of returning the product. Refunds will only be issued including shipping costs if they were delivered in error, defective or badly damaged. Upon cancellation, we will make the necessary arrangements to facilitate the return of the order and will reimburse you within 14 days. While we are more than happy to help if you wish to return goods that are not faulty or damaged you will be responsible for any costs incurred in returning the goods.
We work hard to ensure that our goods arrive to your door exactly as they left ours. Unfortunately, accidents can happen. In the unfortunate case of goods being delivered in error, or which are defective or badly damaged on arrival, Islay Mist Whisky will arrange to have a courier service collect the products from you. Such collection will be at our expense and we will also refund you the original purchase and delivery cost of such items.
Refunded orders must be returned in the original packaging and in good condition for the refund to be granted, please visit our Returns page for more information.
Images on our website are there for illustration only and might not be an exact representation of the product. For example, batch numbers, product packaging, are all subject to change. We will do our best to inform you if this is the case, however, do not accept such changes as being a reason for return, other than at your own expense. If you are in any kind of doubt, please double check with us before ordering.
We are committed to protecting the personal data of anyone who uses our website. The information that you provide about yourself to the Company will only be used by us in accordance with our Data Protection policy which is published on the Site or available to you if you request the same from us.
Modification to website content
In endeavouring to improve the Site and services offered, the company reserves the right at all times to make changes to the content, including these Terms & Conditions. Prices and products are subject to change without notification. You will be subject to the policies and Terms of Service in place at the time of your visit to the Site.
There is no specific time limit to applying to your access and use of the Site. However, the company reserves the right to suspend or terminate your access and use at any time. It may exercise this right with or without notice.
You may not assign, sub-license or otherwise transfer this Agreement or your rights of access to the Site.
You can contact us using any of the following methods:
By Post: MacDuff International, 6 Newton Place, Glasgow, G3 7PR
By Telephone: +44 (0) 883 8844
By Email: email@example.com